It's real easy to critique, laugh, suggest, point, poke or disrespect a company...Especially if you're the kind of person who cannot take responsibility for him or herself... The people who have left bad reviews on yelp for example...We see a patten, lets take the first one....
This woman comes in here (*without her car) and orders a 2008 Mercedes Bumper, we get her the bumper within 5 working days and call her every single day, to advise her of the status etc. *per her request*, she picks up the bumper, has a long sour face cause it "took too long" she didn't pay for shipping, or delivery, yet we paid over 89 bucks in Gas to get it down here.....she bring it back and wants a FREE bumper because we got her the wrong bumper. Turns out she drives a 1993 mercedes....So she blamed us for the NON fitment....She than makes a comment about race and instead of Cowering like most white people do when she pulls that bullshit, we're open for debate and we call her bluff and say "ok you want to go there." and we offer to discuss her subject matter..we figure since we'e latin and growing up there was no shortage of the word beaner and wetback, we're just as entitled and jaded to participate in such subject matter..She than pulls a triple reverse back invert kick flip fakie and take our willingness to openly discuss her subject as racist.......................So naturally she rips us on Yelp, ofcourse Lies Lies and more lies, took too long, got the run around, got disrespected, these guy's are Racisit..
Another Woman comes in here and needs brake for her Audi, She can't afford the very low price of 400 dollars for complete, Pads, rotors, sensors, labor, she only buys Pads and says "put them on" Nevermind our recommendation against it..."i have no money for anything else she yells"....Almost ONE year later she comes in insisting we do a complete Brake overhaul, with all new parts. We ask How the heck she arrived at that demand and she replies ..."i didn't pay to get squeeky brakes" we respond.."no....you didn't pay for brake period.." She goes to the BBB and the bar and reports us citing that we messed with her car and blah blah blah, yeah we tried to clean her ruined rotors cause she couldn't afford new ones...
We meet another Fellow who upon first meeting him he's very very nice leaves us 5 stars saying.."these guys are great, good service, follow through, etc" We offer him a job because he informs us that he can go online and help us with marketing and more..We agree and his primary job is to place or renew 30 to 50 ads per day...or about one hour per day... we're talking 5 to 6 hours per week for a flat 80 dollars. We think it's fair, not going to break any records but hey it's almost 400 per month for one hour per day, it's a BMW payment right? So after a few weeks of Checkered performance ,he misses work for an entire week...when we refuse to pay him, he flips out and quits and changes his 5 stars to 1 and gives us a bad review, never mentioning he's an ex employee...SAD..
Another Gentleman comes in here and it's 10pm on a friday he says, "he can u guys lower my car, I have a show tomorrow, we tell him we're closed, so he say's "can u at least install some HID's in my Mercedes?"" we agree and 2 hours later,we're finished, it's a very difficult installation, after we're done he says...."imma finna pay you friday ok?" we say "you could've asked us before we did the work", he get irrate and says "why u gotta be so greedy, imma pay you next friday..u gonna get ur money fuck man" NEVER REturned and gave us a bad reveiw...He came 3 years later and said.."i tried to pay you but everytime i had the money you'all weren't here so you're loss..." he pays us 200 dollars and orders springs *3 years later..it's a Thursday...we inform him that we're going to LA Friday tomorrow, so there's a good chance we'll grab his parts...we aren't able to grab his parts for reasons irrelevant to this story, so he comes in on monday demanding his springs citing that we Guaranteed his his parts on friday, yet he can't say who said that...just somebody here he says...so he makes a scene and to get rid of him we refund his damn money, at which point we say, Can you please pay us for the HID's we installed on your car, and he say.."you want me to pay u for HID's that you put on a car that wasn't even mine? we say "uhh yeah exactly you came in here and asked for the credit so you're liable regardless of who's car it is..well I'm good he says and walks out...Leaves us another bad reveiw..
Another Fellow comes in and orders BMW front and read bumpers w/side skirts, we get him the bumpers, I'll admit they took two weeks 10 working days. we're not going to LIE.. when he comes in to pick them up he refuses to take them because the skirts aren't in yet, "Sir they discontinued the skirts we're' trying to find them elsewhere // one month later he comes in asking for a refund and we tell him "sir your bumper have been sitting here for over a month now..." "well" he says "I dont need them anymore, the show came and went and it just didn't work out............he's being half way nice about it, and we're decent people and after all the skirts WERE discontinued so we tell him "why don't u come back in a couple of days and we'll try to sort this out""...so he comes back and agrees to half the deposit, while we try to return or sell the bumpers, one week later he returns for the other 200 dollars and gets it, he than says "oh u owe me 90 dollars because I wrote three checks that bounced which is your fault because i assumed u were going to pay me sooner and i wrote the checks, when we refused he take the bumper and walks out with it, when we stop him he breaks the bumper in half so we can't sell it than promises to burn our place down because "we're shysty".. so he leaves a bad review..
10/1
this is a brand new one, kid comes in here and asks for a halo kit for his car, inform him that it's 150, he leaves twenty bucks...a few days later we offer to uprade him to a new kit that we're waiting to hit the market. we inform him that although it cost more we would leave the price alone, plus give him a discount..so the new kits are 200 installed, the kit he ordered is 150 but we said we'll install a temporary kit and only charge him 100 bucks and then upgrade him when the new ones come out...we end up doing a house call, so we end up at his house fixing his entire front end that's falling apart over 3 hours of free work..he cant thank us enough, we ask him just to be cool online and talk good about us..I believe he paid us 100 on the spot and forgot he gave us 20 deposit? im not clear but he saved 100 bucks, or 80 i guess if he's asking for 20 dollars, that's his big beef is "we owe him 20 bucks" he even went so far as to slander us on our own facebook calling us bullshitters and conmen because we owe him 20 dollars. so since he's being cheesy we decided to be cheesy and say. what about the 3 hours of free work man i mean we're not charging you but the least u can do is not talk shit about us on our own facebook...should've known the response was "you put two screws in my bumper and used ductape to install my angel eyes, hie headlights were shot, sometimes you gotta do hat you gotta do.. ..you guessed it..that would be 6...
Story number 7, this is a juicy one, and yes it's 7 total now...
Although every single person above all 5 people happened to be African American In all fairness and because we ARE not Bigots or Racist in Any way shape or form it must be said that we have dozens and dozens of African American Clients who we consider friends, good clients and awesome people, just like any race we all have our Decent Average People and we all have our bottom feeders, No Race is Exempt, Our Blog Simply attempt to show the unfairness of Clients and employes and general Mean'ess if that's a word of said clients when they don't get what they want...
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